How To Be A Disrupter in Your Industry – Killer Video

How to Be a Disrupter with Video - Plum Productions Blog

If You Want To Be a Disrupter, You Have To Be Different – Use Video

One of the most powerful tools your marketing department can use is video. It can be a disrupter, if used properly. Video does everything you want in a short amount of time. Video quickly shows the viewer they can trust you and create a bond (hey I think they’re nice people) and communicate your value proposition and authority, all at the same time. This typically can be done in 90 seconds or less. It’s actually quite remarkable.

Conversion rates, number of views, length of watch time, and several other statistics can be measured and tracked over time. Keep in mind that some videos perform better than other and that can happen because of the content and where it is placed.

Creating Killer Video

When creating killer video, it’s important to consider where you’ll be placing it and how you’ll be using it. Essentially, what is your goal in creating a or several videos? If you’re are creating the video so you can sell more product, you’ll likely be creating a promotional video or advertisement. These can come in many forms, but typically are viewed as ads. It’s not often people want to watch ads.

You can’t create killer video if you don’t understand who is viewing it and why they need or want to view it. We highly recommend working with your video production company to create a sense of understand who the target market is before you start recording video.

Here are some basic starting points in creating killer video:

  • What is the purpose of the video (increase sales? increase awareness? something else?)
  • Clarity on what you’re trying to promote (is it clear to the viewer?)
  • Clearly defining your target audience and knowing where to find them.
  • Identifying when, in the buying process, they are in. Are they in the just looking phase? Actively browsing/looking? or Ready to purchase, call, or take action?
  • Clearly define what problem your customer has and answering that call. What is their problem and can you solve it? Do they understand that you can?
  • Where is the video going to be placed? This must be where the customer is looking or would normally look. Place the video/ad where they are. Don’t make them come find you.
  • Budget – Do you have a clearly defined budget for your project? If not, things can get out of control if you allow it. At Plum, we price things so you know exactly how much things will be with no surprises.
  • Creativity – Sometimes making a video that is highly creative can be priced higher than you think. OR, it can be created without as much cost as you think. It’s important to talk about that early.
  • How will you measure success? When creating video, getting views can be a number to gauge success. For others, this means nothing, rather, they need to see increased traffic on the site or an increase in product sold.
  • When we know how to measure success, you’ll know what action the viewer should take. It’s important to say that in the video…What do you want them to do?

ORIGIN-GENSLER 2 MINUTE from Plum Productions on Vimeo.

 

Types of Video Used to Disrupt an Industry

Knowing all this is helpful, but how does this help you be a disrupter? It helps you determine which type of video you need to create. Here are several types of video you can create to disrupt your industry:

  • Testimonial Videos (also known as Client Referral Videos) – These are your clients who can say what you can’t say. In reality, you can say it, but will they believe you or your clients? If they’re willing to say it or if they’re raving fans, you need to get that on video. We feel like this is one of the big drivers to get people to trust you.
  • Explainers – Videos that show you know what you’re doing by illustrating how you help others or explaining what you do. It might even be a mock up of what you do. Either way, this is a highly effective video to use to clearly define what you do.
  • Product Demonstrations – Sometimes it helps to show people exactly what the result of your service does. Less effective in some uses, highly effective in others. Ask us about these.
  • Educational Videos – These are typically found on YouTube and help people solve their problem or answer their questions. By educating them, they see you as an expert in the field. For example, you might subscribe to a YouTube channel to learn more about financial markets, accounting, or even cooking. Whichever channel you subscribe to, you’re doing it to be entertained, but also, to be educated. These can also come in the form of an expert interview. Using this can be disrupting to your competition.
  • Direct Messages – These might be a quick recorded message captured via VidYard or something similar. It’s a message that is custom crafted to speak directly to the receiver. You can also create custom messages for a type of client and send those. For example, if you have a service company like a plumbing company and want to send an introduction video of the person who will be coming to the house that afternoon, you could create a message that is generic but specific to the situation. That’s disrupting!

The video industry is growing. Business is using video. But how you use video and creating interesting video becomes more and more important.

 

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Virtual Marketing – Videography during COVID-19

woman-computer-office

Virtual Marketing – Powerful Tools during COVID-19

The issue isn’t so much if you should create video it’s a matter of how. Virtual Marketing has taken off during COVID, so how do you create video during this pandemic? It can be easier than you think, but it will take some extra planning.

During the pandemic, we were all subject to time at home. Time to think about, “What now?” While some took that time and created something new or slightly different, others waited to see what will happen next. One component that was impacted heavily was video marketing. How do you create new stuff? How do you advertise when everyone is home and they don’t want what you’re selling? Do you ramp up social media? Do you create poor quality video content? How do you create video while social distancing? All great questions, but there are answers and there is a silver lining.

It’s tough to do a full-blown video shoot with a large crew, lots of cameras, lots of people on set, etc. How do you create a video when have your staff is still working from home? You don’t. But what you can do is create a planned out shoot that will provide you with the video that shares your message safely. COVID and the lock down has created a huge opportunity for some. Here’s what we’ve been doing to help those who want to use this opportunity to maximize their messaging.

  • Show How You’re Dealing With COVID – This is one way you can use video. Show your potential clients/customers how you are currently using the proper protocols and safety procedures to keep them safe. That’s what they want to know: Can I trust them to keep me safe? Show them how you’re doing things right and how you’ll keep them safe.
  • Capture Virtual Content – We’ve edited several ‘virtual’ events where the client has a Zoom call and has it edited into a concise video featuring interviews and conversations. These videos/calls can be branded and made to look professional, even though it’s just a Zoom call.
  • Small, Short Content – Some clients are asking us to crate videos using stock video, 2D graphics, even Doodly videos. All of these options allow the business to share a story and get it out via social media or via broadcast. Branded and visual makes the message complete.
  • Create a Video Review – Get your current customers to create a video review for you. They can do it with their cell phone or they can come to our studio where they can come in the back door, stand in place (everything is all set up already) and say their few lines, and leave the back door without touching anything. Masks are required, but we’ll be socially distanced as well.
  • Being Human – If you’ve ever wanted to create your own video using your iPhone to send messages to your clients, now is the time. Video, even poor quality image video, is effective. You’ve seen the late night shows do it on television, so can you…and you can do it without the fear of looking foolish or skimping on quality.
  • Last Point – Know that people don’t want to be sold hard right now. That’s a tactic that can work during normal times. Try this instead: “We’re sure you’ve been impacted by COVID, but we have no idea how badly. We also want to say that we’re here for you when you need us. If you don’t need us now, we completely understand. If you need us in a new way, please tell us so we can help.”

Change creates fear. Instead of being fearful, it’s time to embrace it. Know that we’re doing to be dealing with this for a while moving forward. Knowing that, what changes can you make in your business to make you stand out, be compassionate, and highlight your safety mechanisms all at the same time?

Here’s an example a Zoom Call that was converted into a show:

Here’s an example of a Doodly style video we created.

The opportunities are endless. Need help coming up with ideas? Let us know. Have a different idea that you’d like to do, we’d love to talk and see if it’s something that we can do for you.

Best Restaurant Video Ideas

Best Restaurant Video Ideas - drinks

You’re here because you likely asked yourself how to create a restaurant video or should I create a restaurant video.

In the restaurant business, there are essentially four ways to increase your sales:

Restaurant Video Idea for New Trial

Marketing activities related to new trial are used to acquire new customers. One way to get new customers is through referrals or recommendations. Getting a recommendation from a friend is one of the top ways to increase new trials. So how does video fit into this? Consider this:

One way is to send an email campaign to your current customers asking them if they like the restaurant enough to share their experience with their friends. The location should craft a message (let us know if you need help) that informs the viewer what it is they should do to share their experience. Is it do a review on Google or Yelp or TripAdvisor? Is it forward this message to a friend? There are several more, but you get the point.

Ask your customers to create their own video or photo and post it to your social media page (you’ll be monitoring, of course). Ask them to tag their friend when they do. If the friend shows up at the restaurant, ask them to show you the video and their name…give them a special price, dish, or drink. You’ll get the whole town talking about you.

Restaurant Video Idea for Building Frequency

Now it’s time to get them back in the door. Your image and reputation are critical. Before you can expect someone to return, it is important that the dining room, the kitchen, and the bar all performed to the expectation of your customer. Before they leave, you probably already asked them what they would have improved about their experience. This is important later, in your marketing materials, because you’ll want to focus your message on the things people were positive about while you work to improve items that detracted from their experience.

If you’re a large scale operation, it can be tough to get good feedback. It is critical to get email addresses from your customers to answer a survey. Keep it simple. Add a layer to this tactic by creating a video with a message of, “We want to know what you thought of us… and please be honest” can significantly increase the likelihood of getting the survey filled out. Make sure you ask about their food and beverage experience individually and collectively. Try to keep the survey to less than 2 minutes to fill out.

Incredible customer service always brings them back. Consider a quick service restaurant where each meal is made to order. What if you noticed a person coming back after their first time. The staff should recognize this, thank them for returning and ask them if they’d like to try the same meal they did yesterday with the same toppings…and list them. You’d have to jot notes down the day or two before when they came in but if you rattled off their favorite toppings before they ordered, they’d be impressed! That’s full service for your customer!

Restaurant Video Idea for Increasing the Check Size

Create a secret menu only the staff knows about. This menu should contain a drink, side, or topping that matches the flavor profile (and costs a little extra). Every dollar counts in the restaurant business, and by suggesting a drink or side dish because they taste so good together, the average check size increases.

Enter video. Your advertising should match that concept. we’ve never seen a restaurant commercial with a single item focus…there’s always a matching side dish or drink. Need help creating the right flavor profile and video? We can help you there too!

Restaurant Video Idea for Increasing the Party Size

Technically, you’re in the entertainment industry. So you should be the place to bring friends. Encourage it often…with every couple or group of four: “Please bring your friends next time.” Perhaps it’s a coupon that is for parties of 6 or more or it’s an advertisement that suggests that parties of six or more “Have more fun and get a free appetizer to get you started!” The ideas are limitless when it comes to how to increase the party size and every one of them can be supported by a video.

When it is time to ramp up the sales after we’ve come out of quarantine, let us know which area you’d like to focus on and we’ll help you get it done with video.

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Image by bridgesward from Pixabay

Hotel Video Production Marketing Strategy

hotel video production, woman at resort hotel pool with drink

Hotel Video Production

Are you worried about how to fill the rooms? Are you unhappy with your online reputation? Do you have a desire to improve the online engagement levels with your website? Have you been anguishing over trying to get the rooms to look exactly how a guest will find them when they arrive, but you haven’t been able to create a strong marketing campaign that shows a potential guest what they can expect. Should you use hotel video production strategies to fill the rooms?

Sometimes pictures are enough, sometimes they are not.

We’ve got you covered. In this post, we’re going to share with you how creating the right marketing plan and business strategy can incorporate solving several of the above issues. Hotel video production and marketing involves several facets of activity like social media marketing, online advertisements, print, billboard, and other levels of marketing that will drive traffic to your hotel.

We’re sure you’ve done focus groups and have learned about the needs of your guests and you’ve reviewed the Ps of Marketing, but we’d like to suggest that there are a few elements that may have been missed. Potential customers obviously want to know what the location looks like, but do pictures clearly show and/or explain your products or services. Do they do it adequately enough that one would not be surprised when traveling. When we travel, we’re often surprised by the difference in photos an the actual location.

Every aspect of the tourism industry should be maximizing video to their advantage. Here’s why. When someone plans a trip to places like Boca Raton, Palm Beach, Naples, Fort Lauderdale, Miami, or Key West, they do a lot of research.

Just like you do marketing research, their research includes things like what does the hotel look like? What do the amenities look like? What about the room, what should I expect to see and feel when I enter the room? Video shows people all the elements that are important to them.

What is the Marketing Process to Maximize Sales?

If you want to attract more guests to your hotel, you’ll want to show off the grounds, the rooms, the amenities and use social media platforms to increase the likelihood of being found by a potential guest during their search. When you define your marketing to incorporate what your guests want, they’re more likely to buy. While product price can impact a guests decision, if they see, hear, and feel the value, they are more likely to spend a little more to enjoy their vacation.

Reputation is critical in the hotel business. Hotels rarely survive a long-term negative leaning review score. No amount of advertising or video can offset poor scores. If the reputation is bad it’s time to make some operational improvements and hold off on any sales and marketing activities. You’ll only make more people mad by having them show up and be disappointed.

The process of maximizing sales is in a strong process. The process should include high quality video, appropriate placement with an appropriate spend and help potential guests understand what it is they’re looking at and why they should book your hotel for their next vacation.

Loyalty, Engagement, and Services – Fort Lauderdale Hotels

Marketing includes featuring a locations strength to their advantage. If you are a Fort Lauderdale hotel that has luxurious amenities, a relaxing and beautiful spa or an impeccable golf course, it’s critical to showcase that. If you have nearby attractions or nightlife that is important to the attractiveness of your hotel, show that too. Does your food stand head and shoulders above your competitors? You should feature Instagram-worthy video of your specialties.

Hotel Video Production: Increase Hotel Loyalty Using Video

Marketing can refer to reinforcing a positive visit. What if after a guest leaves, they receive a personalized standardized (yes…do both) video that thanks them for visiting. What if you had several videos that were at your disposal to email after their departure that mentioned an amenity or service they used?

What if they used your spa and the video you send to them afterward mentions that you’re glad they were able to use the spa and that you hoped they enjoyed their experience. How powerful is that? Would they know it wasn’t made specifically for them but that it was made only for those who visited the spa? You have the data, use it!

If you’re wondering how to make these things happen and more (yes, we have a lot of ideas related to improving loyalty and reputation), we’d be happy to talk about it with you. Give us a call and we’d be happy to work through all of these areas with you. As a South Florida video production company, we’ve seen and been a part of a lot.

The hotel/hospitality business can be frustrating, but it can also be rewarding. If you’re struggling to figure out how you should be using video, let us help you by working through our marketing strategy session and let us craft a plan with you. You control the direction, we’ll provide the creative that works.

 

Image by Engin Akyurt from Pixabay

Who is South Florida’s Best Video Production Company?

Best Video Production Company Traits and Successful people

Qualities of the Best Video Production Company

When you’re looking for the best video production company or a video agency, you may have certain things you’re looking for: quality, speed of work, and processes. But, when you start your search for a full service production company, there are several factors you should consider. Here are three areas to consider when trying to find the best video production company to match your needs.

What to Consider When Hiring the Best Video Production Company

Professionalism. Several factors should be considered before hiring a Miami video production company. Interview a few companies to determine which one can work with you from a personality standpoint. If you don’t think you can get along during a preliminary interview, you won’t enjoy the rest of the process. Remember, they might feel that way too, so it’s important to talk openly about that. To expand on that, consider their level of professionalism. Do they behave as a company that will respect your brand? Do they match your brand overall? Professionalism isn’t always the first thing most people think of when looking for a partner, but it should be.

Timelines. As a business owner, you’ll most likely have a timeline that is important to you. If you’re going to produce corporate videos, you’ll want to allot the appropriate amount of time to craft, plan, and create a high quality video project. There are many production companies in Miami, but which one can produce and execute the plan in the timeline you have allotted.

When crafting your timeline, please remember to incorporate your crew’s timeline to create your video too. Some companies like to shoot first and figure it out later and others (like us) will only shoot once we have a plan. If you’re going to shoot video commercials, you’ll want to plan appropriately. Sometimes that take a little longer, but it’s worth the wait.

If your timeline is to create something in a week, you may not get the quality you want. If your timeline is six months, you also might not get the quality you want. It all depends on the moving parts and the plan.

Quality. You know it when you see it, but it really is subjective. What you deem to be quality may be subpar (or over the top) to someone else. Communicate what quality is to you and have them communicate what quality is to them. Most important, if you see work that you like on their website and their Vimeo or YouTube page, then they’ll most likely be able to hit the mark on your project.

If you’re looking to do quality video marketing in Miami Florida, you’ll want to make sure they know your quality specs before you start. You can read more on this in another blog we posted called How to Choose the Best Video Production Company.

Best video production process

What Are the Keys to a Successful Shoot?

Whether it’s a corporate event, a corporate video production project, or simply media marketing, you’ll want your shoot (and project) to be successful. Why put forth all that energy and money and not have a successful outcome? What does it take to have a successful shoot? There are three things we like to think are what make all our shoots successful.

Planning. The planning process must answer the Who, What, When, Where, and How questions before a shoot date is even scheduled. That goes with any video production service. For example, there must be a preproduction call or meeting that occurs where you discuss who will be on camera, who is writing the script, who is approving the script, when the call time is, where the shoot will happen, what equipment will be used, how the project will be executed, and how the editing process will work.

There are usually other questions to be asked (from both sides) that are more specific to a situation, but discussing this before the shoot ensures everyone is prepared before it begins.

Pre-Work. Once a script is approved, its important everyone does their part to be ready. Sometimes the client needs to approve a script or provide feedback or changes so that the shoot can be executed without wondering what the final product will look like. If props, talent, or other items need to be obtained, they need to be done well before the shoot date. No one likes a surprise and neither do we.

Communication. Planning and communication go hand-in-hand, but both are critical to a successful shoot. As an agency, we want communication from the client so we know what they need, want and are worried about. We want to communicate to the client as often as necessary to be clear on what needs to happen next and ensure a successful shoot.

Where? Finally, all the planning and prework are important but so is knowing where the video will be used. What is the point of creating this video if where it will be used isn’t clear. If it’s for use on social media, then certain elements must be present to brand it accordingly.

If it is for a music video (something we don’t do much of) then other shots need to be included. Remember, corporate video is usually pretty structured unless you’re trying to communicate a message of individuality and distinctiveness. We more information about all of this at Steps to Video Production.

If you’re looking for the best video production company of South Florida, you now have the tools to decide which one to hire and why they really are one of the best. Happy searching and let us know if we can help you.

 

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Video Production Definition

How To Use Video to Recruit Talent (Talent Acquisition)

image of person speaking to camera

Recruit and Acquire Talent with Video

We’ve had several clients use video to recruit new talent. When hiring, you want the best of the best, right? Part of finding the best is being found. Whether you use a job board, a headhunter, or just market jobs on your website, we’re pretty sure you want to convey a message of professionalism and refinement. You have some options here and one of the ways you can differentiate your business (and the jobs you are posting) is video.

Most of our clients like to stand apart from their competition by being a little different. Most companies are not using video to their fullest capacity, meaning, they are not using all the tools at their disposal. Again, it depends on your industry and your needs, but when placing a post for a job, there comes a time when this will capture attention and increase visibility.

Recruitment Video Recommendations

We have several recommendations when it comes to creating an effective video, and they apply in the employment department as well.

  • Be Up Front. This doesn’t mean, don’t lie…it means, say what’s important early on so people know what you’re talking about and why they should continue to listen. This applies to the employment video too. What’s the job? Who should apply? Who shouldn’t apply? What are the absolute must haves to getting the job? When does it start (if important)? Pick any one or two of these to be in the very beginning. By doing this, you’re telling the viewer who the right audience is and if they don’t fit the mold, they can continue in their search for the right job for them.
  • Be concise. No one wants to listen to a 10-minute diatribe about a job. What they do want to know are answers to their burning questions. Give those answers as quickly and concisely as possible.
  • Keep it Short. Along with concise goes short, so this should go without saying; however, we also know that when you work closely with a project, you might forget about the end user or client. Keep the length appropriate for the purpose. Keep in mind, sometimes it makes sense to go longer, sometimes it doesn’t, but don’t go long to get it all in. Leave the wanting more.

Once you have the concept, you’ll also want to consider where to place the video(s). We’ve seen a couple of avenues that make sense. One of our clients, a Fort Lauderdale company used their videos on their website to make active when the job was open (or about to open) and disabled (hidden) when the job was occupied, and the listing was not needed. Another client, a Boca Raton company, placed it on LinkedIn to bring in prospects. They were hiring for similar roles all the time and placed the video on their company page and in their feed on occasion to bring awareness to their need. We also had a West Palm Beach company place their video into hiring groups on social media and on their listing (as a link) in their online hiring job board (think Ladders, Monster, etc.). They tell us they were able to tell prospective new hires exactly what they wanted to attract the right people. Of course, they still had to do all the necessary work to hire someone like interviewing and background checks, but they felt it was worth the pre-work and effort to attract the right people.

Here’s an example of one:


If you have any questions or want to find out more information about this and how it may help you, let us know. We’re here to help!

 

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Storyboard or Script?

Storyboard and Script Image

Storyboard or Script – Which is better? Does it matter?

While we don’t get this question often, it’s a valid question. A more likely question we get sometimes is, “Can we create a storyboard so we can see what the plan is?” The answer is usually yes, but there are times it doesn’t make sense. But it also begs the question, “Which is better, a storyboard or a script?” First, let’s start with what a storyboard is versus what a script will do.

Storyboard

A storyboard is developed to show a client pictorially what may be shown on screen. These usually work well when we do product videos, especially when the finished video will need to be approved by a third party. Third parties to a product video might be QVC or the Home Shopping Network.

Usually when one wants to create a product video to be featured on one of these channels, it’s a good idea to make sure the video matches their specifications and needs. It becomes costly to re-shoot or re-edit a video simply because it wasn’t approved prior to shooting.

For instance, the video below required a storyboard so it could be approved by management and shown to the retailer. The retailer had some input as to how it featured certain components that might help the product sell faster in their stores. They know their customers, so get them to help!

Here’s the video:

Here’s the storyboard that went with it:

Scripting

So now that we’ve discussed storyboarding, let’s shift over to scripting. Scripting is when we take what you do, how you do it, and/or why you do it and convert that into a spoken script that highlights the points your video needs to create.

Spoken script can be you (or someone you designate from your business) on camera reading from a TelePrompTer, or it can be professional voice over. We have hundreds of professional voice-over options to choose from and several languages. It’s important to choose which voice best represents your business.

We can help with that as well.

One question that comes up when dealing with a script is, “Who should write the script?” Our recommendation is most frequently that we should write the script. We say this because we know how close you are to your business, and sometimes, we find that people close to the work have a hard time formulating the correct message for their target audience.

For example, we’ve had some clients take a stab at their script only to include industry jargon and technical information that their target audience didn’t care about or that they would never search. What the target audience needed to know was, can you do what I expect of you, on time, and on budget? Those were the questions that needed to be answered, not the technical stuff.

Sometimes the client is best suited to write the script, but most times, we can boil down the problem-solution for you making it less stressful during the shoot. Keep in mind, no matter what, the client has the last say in the script!

Here’s an example of a script for another product:

The concept is, tell the story, give someone the reason to buy your product or service. You’ll also notice that there are two columns in this script: a description of what you’ll see on the screen and the actual spoken words. This was a relatively straightforward script, but you get the picture. Here’s the finished video:


Wanna buy a Tator Gator now? We did!

If you have any questions about your video project, feel free to give us a call. We’re happy to help! Follow us on Twitter, Like us on Facebook.

Top 5 Questions To Ask a Video Production Company Before You Hire

meeting with ipad and coffee

Before you hire a video production company, you should know a little bit of information about them. It’s not as obvious as you might think. When it comes to deciding which video production company is the best choice for your idea or project, there are several key questions to keep in mind.

Most likely, there are a thousand questions you might have about video and the company you’re about to hire. We find that these are some of the good questions we’ve received over the past several years…and thought you’d like to know. Even if you don’t hire us, these would be good questions to have in your back pocket. Here they are (hint, number 5 is the most important):

  1. How long has the company been in the industry?  This question has a few meanings. Are you asking about longevity of the company or the people creating the video? How much experience? A good production company should be able to distinguish the two by also asking you a few questions. Sometimes hiring a company with 20 years of experience is important and sometimes this give you outdated ideas and concepts. It’s important you know what you’re looking for in this question. If you were to ask us about experience, you’d know that Jenn has many years of experience working in the video field. She’s worked at television stations and video production companies and started Plum in 2009 when she realized it was the time to do so.
  2. Are they creative?  Tough question because that’s a subjective question. What is creative to you may not be creative at all to us or to someone else. Here’s how you get past that. Find out if they are they able to provide examples of videos that took a dry subject and made it interesting? This is the sign of a strong creative. Ask them to tell you the story about how they created the idea and improved the story.
  3. What types of videos does the company produce?  Start with what you’re looking for. What type of video do you want? Interviews? Testimonials? Tours? Property? The list goes on. Once you know, ask them to show you some examples.  When you ask, keep in mind if you’re looking for a custom made video or a similar video to one they’ve already created. There are subtle differences and they should be able to distinguish between the two.
  4. What are some of the companies they have previously worked with?  Again, this begs a few questions. Are you looking to learn about what sectors they can operate in or are you looking for a fresh outside approach to marketing in your sector? If you’re looking for a company that specializes in your sector and wish to have a video that looks like everyone else in your sector, make sure you communicate that up front. If you’re looking for a fresh look that only someone on the outside would be able to create, communicate that up front…and for the same reason. You don’t have time to waste if the video production company doesn’t fit the requirements.
  5. What are some of the companies they have worked with previously? Same question, different reason for the question. You might be looking at this question and thinking, “No, I want to know what companies they’ve worked with…can they work with us?”  Also a good question. If you’re a larger company, concerns come up  like, can they be flexible, can they meet our deadlines, can they convert our message to an effective video, do they have the capability to meet our branding guidelines…and a bunch of other concerns. Have those questions ready when you start your interview.
  6. Bonus Question? How quickly can my video be completed?  Often there are specific deadlines that need to be met. Communicating that early is important because if they can’t meet your timeline, you’re wasting your time. Can a video be completed in a week or two months? That depends. It depends on the complexity of the project and a good video production company will be able to communicate with you a realistic and an aggressive timeline that you can work with. They should be able to tell you pretty quickly a general timeline and what is required to hit it. We’ve scripted, shot, and edited videos in a variety of timelines, including 6 days to 5 months, but each had requirements of the client and Plum to hit those deadlines. We find this to be the most important question one can ask when interviewing a video production company.

Need help picking a video production company? Call us. We can help. You might think we’ll just tell you to use us, but we won’t. If we’re not a good fit, that’s good to know…you’ll have just ruled out another company…we can certainly point you in the right direction.

 

Related Articles:

3 Reasons to Hire a Video Production Company Instead of Doing It Yourself

Who is South Florida’s Best Video Production Company?

Questions To Ask Before Hiring a Video Production Company

How Should I Measure Video Success

ipad with analytics on screen

Contrary to popular belief, when it comes to determining the success of a video, views aren’t everything. Crazy right? It’s true, there are other contributing factors to consider such as: getting and setting the right key performance indicators, what are your overall marketing goals, and what is the best way to track progress on a brand’s unique goal. Here are a few examples of how others are measuring success when it comes to video posts. The first step is to determine what the primary marketing goal is for the campaign. Typically, companies want their video advertising campaigns to increase awareness, consideration, and ultimately influence their online or offline sales. When trying to market to a target audience, consumers typically fall into one of three categories:

  1. “I’m ready to make a purchase,” or “I’m ready to give you a call to discuss;” or
  2. “I’m not very familiar with your product, but I’d like to learn more;” or
  3. “I’m undecided as to what to do…should I call you (or purchase online) or should I move on?”

The trick is to know where your target audience is when they connect with you. Viewing their actions can solve this. Set up a digital funnel and use video to help them. Could you walk them through a series of steps via the initial video? Or should you set up a series of videos that tells them what to do at each step? Only you can make that decision.

Next, what are the indicators for each marketing goal? For example, if your goal is to raise Awareness, the number of views, impressions, and unique users are important. You might also consider how well your marketing increased awareness and how well people can remember the ad they viewed afterward. Each indicator, if measured properly, will help you determine if the video/ad was effective. This is an important initial step because it demonstrates the impression your business is portraying or is begin perceived via it’s marketing efforts.

If Consideration is the measurement, then the indicators to measure are: view-through rates, watch times, favorability lifts, consideration lifts, and brand interest lifts. All these measurements illustrate how the brand is being perceived when viewing (positively or negatively).

Finally, the third measurement is Action. What happens after or during the view? Here are some measurements to consider: clicks, calls, signups, sales, and purchase intent lifts. When looking at these measurements through the lens of video, you must consider all brand marketing activities because video is typically not a standalone item that drives a sale. For example, many people will receive a mailer, see an ad in a flyer, visit the website, and view the video. The individual may or may not recognize that the video helped them make the sale or if it was something else they saw along the way.

Measuring the success of video is a little tricky…but we like to think that the number of views, frequency of views (same person seeing the same video), watch time, favorability lift and clicks/action taken to contact are typically sufficient items to measure to begin. If we can help you with this in any way, please don’t hesitate to ask!

 

Source: https://www.thinkwithgoogle.com/articles/how-identify-right-kpis-online-video.html

Best Platform to Host Video

YouTube logo

When we create videos for our clients, they often ask, “Where should I put this video?” Unless they’re creating their video for a commercial to run on cable or broadcast television, this is a very good question. Yes, the obvious answer is to place it on their website, and this is often where it starts, but should it be hosted somewhere else? There are a few schools of thought on this. The SEO companies of the world say to host it on YouTube because it’s owned by Google. Some like to host it on Vimeo because it plays much cleaner and give you options not easily set up on YouTube. Both might be right, but now there are many other players entering the arena.

YouTube just celebrated it’s 10 Year Anniversary and much has changed since it’s inception. YouTube was first started in 2005 and later purchased by Google in 2006 for $1.65 Billion in stock1. Most of the early users were the general public…but not so much by businesses. Since then, many business host their videos on YouTube. In fact, checking Internet Live Stats, as of 11:30 AM on September 23, 2015, there have been over 2,481,613,747,000 YouTube Videos Viewed today! Think of that…from Midnight to 11:30 AM. Mind boggling!

So…Where SHOULD I Post My Video?

YouTube

While YouTube is one of the most often used locations to post your video, it’s not the only one. A couple of pros and cons to YouTube. First, YouTube is easy to embed into your website (or anywhere else), they have highly reliable servers, you can analyze your data from multiple angles, excellent search capacities and search results are viewed as you search (even in a Google search). One of the main cons to YouTube is that content can often be hard to find. Unless someone stumbles upon your video or it’s embedded into your website, most people may not find it easily. YouTube doesn’t lend well if you’re looking for your audience to find you accidentally.

Vimeo

There are many similarities between YouTube and Vimeo; however, one of the most noticeable differences is design. Vimeo is used by many who are very conscientious about design elements and visual components important to their brand. You might have noticed a lot of professional filmmakers listed on Vimeo for this reason. Also, one of the drawbacks to Vimeo is the number of people registered as users. It is a significantly smaller community that YouTube.

Facebook

Facebook is one of the newest members of the video hosting companies. We all know Facebook in a social way, but now they are offering the ability to host a video within your feed…while giving it priority over posts without video. The current algorithm improves your post to be seen if it has video (especially when uploaded to Facebook directly, not hosted elsewhere). With one of the largest audiences on the planet, Facebook will soon be one of the larger video players in the near future. If you already have a Facebook fan base, using video will improve your engagement with your fans. They key is to have a large enough fan base. Without the base, your video will only be seen by a few. One other thing to keep in mind is that people usually log into Facebook to get updates about their families and friends, not learn about your business…so be tasteful in your post quantity!

Wistia

Wistia is a relatively new video hosting website that is a paid site. This might be for you if you wish to embed video and get extreme analytics on the backside such as how long someone watched the video, at what second did they leave (or stop watching), where viewers skipped to, where viewers rewatched, etc. They have a feature called Heat Map that shows you a timeline with color coded action points. You can also integrate email programs with Wistia. This is a little more complex, but worth it if you’re into data.

We know there are many more places to host your videos, but these tend to remain at the top of the list in terms of popularity, ease of use, and providing embedding capabilities with some analytical features. Do you have any sites you use to host your videos? Do you have any better options that we don’t know about? Post them in our comments section. We’d love to learn about them!

1 Wikipedia – History of YouTube