Testimonial Video: How Many People Should Be In It?

People in a Business

How Many People Belong in a Testimonial Video?

This is a common question we get all the time. How many people should be interviewed? Or how many testimonials should we have in the video? The answer is much more simple than you think. There are a few variables that affect the quantity of people that should be in your video or testimonial video.

Testimonial Videos are one of the most impactful types of videos a business can create. We’re not just saying that we’ve seen it. Testimonial videos are more impactful because YOU are not the one telling the story, THEY are. Who better to describe how they were helped than the people who were helped?

As an example, if you are creating a 60-second video featuring testimonials, you have to think about how long each person has to say what they need to say. If while on camera, they are going to say, “XYZ Company was the most reliable company I have ever worked with because they provided me with answers that were relevant to my issue and solved my problem.”

It would take between 8 to 12 seconds for them to say just that line. We have to also assume they’ll want to give a little backstory as to what they were looking for in a company and why they were looking for that. Let’s assume each of those statements could be made in the same amount of time. Three sentences, average of 10 seconds each, is approximately 30 seconds of content (provided they stated it perfectly).

I have to imagine, you’re starting to notice the problem. If you wanted three people on camera giving you a testimonial but each person said three or four sentences that took 30 seconds to say, you’re running out of time pretty quickly. Don’t forget, we’ll also need a little breathing room between each testimonial to set the stage for what their issue is and how the business solved it.

The above only addresses the time it takes to make a statement, but does not take into account that you may want to have a voice over stating how to contact you or to reinforce something that was said in one of the testimonials. All of this is why when we have clients creating a testimonial, we recommend a 90-second to 2-minute testimonial video to ensure you have enough time to get what you need plus the additional B-Roll shots required to create a polished, finished video.

When we take into account the above, we find that you can typically get between two and three people in a 2-minute testimonial video. Even more perfect than that is it typically takes about a half day to get testimonials from that many people along with the B-Roll shots.

We like to use this video as an example because it provides you with all the information you need to help you understand what problem is being solved and why that company was able to accomplish it.

This video allows time for the viewer to understand what the issue that Bill faced and how Credit Brain helped him overcome it. You can feel a bit of emotion in this story and, if you were in Bill’s situation, you might be inclined to make the call.

While video isn’t the only reason people call, it sure does help the viewer understand and feel the situation more clearly. If this is what you’re after and still have questions, feel free to reach out to us with your questions, or comment below.

 

Related Articles: 

Creating Impactful Healthcare Marketing Videos

12-Step Guide to Creating High-Converting Customer Testimonial Videos

7 Reasons Why Your Business Absolutely Needs Video

In 2005, three men started a video-sharing website. In 2006 Google bought it from them. Eleven years later, YouTube has more than 300 hours of video uploaded every minute. And if that isn’t staggering enough consider these additional statistics:

As a frontrunner in an ever-evolving digital community, video changes the way companies are engaging with target audiences. From formal studio productions and ‘garage band’ tapings, drone videography, 3D animation, and 6-second bumper ads, businesses are leveraging the power of video as a critical component in marketing strategies. With Cisco predicting that video will account for 80% of web traffic by 2019, there are multiple reasons why your business needs video now.

Company Connection – Video makes a business human. Through words spoken, tone of voice, and visual expression, potential customers get to know business owners and employees. This perceived development of a relationship creates a connection that builds trust and confidence in the company.

Efficient and Effective – Consumers are busier than ever before. Short on time, living in a fast-paced, multi-tasking world, video can respond to a question more quickly than a written explanation. When time is a crunch or attention-span is limited, a 3-minute video can sell a product more thoroughly than a 4-page written document.

Product Demonstration – Video is a user-friendly way to sell a product. It can visually compare features against a competition, showcase benefits, clear up ambiguous assembly instructions, and demonstrate usage. Video can be paused and replayed as needed, making it a quick resource available with a simple click of the mouse.

Testimonials– A powerful way for people to see and hear firsthand from other clients or customers how great the product or service was for them. While a five-star rating on Google and Facebook is great, video shows the users face, projects their emotions through tone, and generates feelings that what is being said is truthful.

Search Engine Optimization – As a form of rich media, video can increase the quality of SEO and ranking. In addition to hosting video on the company website, the same media can be hosted on other platforms including YouTube and Wistia. Video can be recycled for use in backlinks, blogs, and articles, all the while increasing consumer engagement and length of time spent on your site.

Sales Conversion – Seeing is believing and that is a key function of video. Online and offline, the product market is saturated with choices. Video supports functionality, features and benefits, and quality. A visual sales pitch, 64% of consumers are more likely to purchase a product after watching a related video first.

Social Shares – Word-of-mouth is one of the greatest tools for lead generation. A well-informed or entertaining, engaging and relatable video is likely to garner more social shares than a simple written article. As one qualified target audience shares content, the opportunity for increased awareness is significantly and positively impacted.

 

Video has broad-reach capability to get in front of potential customers without investing extra time or manpower. It can make the smallest company seem large, a large corporation seem approachable, a simplistic product unique, and a complicated product easy to understand.

If a picture is worth 1,000 words, a video is worth 1,000,000. Optimize your digital presence by including video as part of your overall digital marketing strategy. Contact us today.

 

Guest Blog provided by: Larry Goldstick. Larry is the principal owner of Capture Digital Marketing. Capture Digital Marketing is a full service digital marketing agency based in Jupiter, Florida. For more information contact Larry at 561-630-3699 or la***@ca*******.com