What To Do To Maximize Your Investment In Video Production

return on investment in video

Regardless of your financial goals, there are several steps you’ll want to take to maximize your investment in video production. You’ll need to consider time, money, and resources before and after you start. We know its common to hear that your company should be using video to leverage your business growth. If you aren’t using it by now, you might be leaving some money on the table. The key is knowing where you want to use your video and how you do it. In this post, we’ll share some common issues and problems that people face when maximizing ROI.

Common Issues that Affect Your Investment in Video

Too Many Options

Too Many Production Companies. If you’ve never created video before, you’ll find you have hundreds of options to choose from in terms of video production companies.

Content Ideas. The next issue will be what you want to create. Do you want to create a marketing video? Social media video? Product video? There are several ways to slice up marketing content that it can quickly become overwhelming.

Where to Place It. The next issue will be where to place the video (or videos). Very quickly, you’ll learn there are thousands of places to publish your video…and each one will have their own reason for doing so. All of this shouldn’t stop you from deciding to move forward. It’ll be worth it.

Getting More From Your Investment in Professional Video

Who is Your Audience?

Think about something you’ve watched in the past that really resonated with you. Why did it? It might have been because it was about something you wanted to learn or know more about, the person speaking was personable and they may have described the world you see in a similar way. Maybe they spoke in terms or jargon you’re comfortable with. Or maybe they had the same or similar personality as you. When creating your video, you’ll want to know who your audience is, what they like or dislike, what they need to know, why they need to know it and how they like to be spoken to. Use that information to compile the viewer’s demographics, location, where they consume information, and what social media outlets they view most. The more you know about them, the better you can speak to them.

Your Viewers

  • There are several types of personas that you might be speaking to, for example, you might be dealing with a “Give me the information, get out of my way, and let me decide” type of person. This might be someone who is at the top of the corporate structure, like a CEO or similar level.
  • You might also be speaking to someone who is more interested in learning about how your customers feel about you. They might want to read or see more reviews about the business. These are the ones who need to obtain verification that they are making the right decision. They like to include others in their decision making and reviews are a good way to get this information.
  • Another common viewer might be a detailed, technical type. They want facts, figures, and as much data as possible to make the decision to pick up the phone to call. This type of person needs to have support data incorporated into the video so they can make an appropriate decision.

Regardless of the type of viewer you’re reaching out to, you’ll want to craft a message that taps every type of personality possible. Perhaps there is a way to show and describe important information to a couple of personality types at the same time. Use all of this information to craft a solid script. We typically take care of script writing for you, but, we work with all types of clients; some who like to do it themselves and some who want to have someone take care of it for them. The next step will be to craft a solid shot list that must be captured to illustrate what is being said and targets each persona.

The Video Production Process

The video production process contains several components: pre production, the shoot, post production, and delivery. During the pre production stage, you’ll deal with the persona, the long term goals of the video, and what video content that should be created. Investment goals are important before we start so we know what needs to be set aside for the production and what needs to be set aside for the placement of the video(s). During the shoot, we’ll deal with the shot list, the camera operator, the equipment, the location, and any talent that is important (whether it be from the team or hired talent). Finally, during the editing process, we’ll deal with the video editor and any post production items required to complete the project.

So what is the key to maximizing your ROI? We find that clients who work with us to understand why they’re creating the video, where they plan to use, and how they plan to place, we can help streamline that process to improve their ROI. When clients can’t answer these questions or don’t want to share this information, there can be a little hiccups and changes along the way that can increase costs…not because we want to, but because we didn’t know something and had to backtrack or make significant changes. We write this to share with you so we can prevent this from happening to you.

 

Related Articles

How to Generate Sales Leads with Video

Does Video Provide an ROI?

4 Ways to Boost Your Video Marketing Return on Investment

6 Qualities To Look For In A Great Video Production Company

Qualities to Look for in a Video Production Company

Whether you’re looking for a short informational video or a longer About Us/Corporate Story video, there are several factors that can impact success. One factor is the agency or production company you hire. There are several ways to determine whether a video production company is worth engaging with. If you’re genuinely interested in learning more, we’re sharing the top 6 qualities a great video production company should have before you decide to hire them.

Qualities to Look For When Deciding on a Video Production Agency

Professional Portfolio

Before you do anything, look at their work. Does it match your style? Do they have a variety of styles or just one look? Just because there’s one look, it doesn’t mean they can’t do more…and if they have several styles, it doesn’t mean they can’t create the visuals you want. Dig deep into their portfolio (and don’t forget about looking at their social media pages). For example, you’ll need to look at our Vimeo Page to see more work (updating a website can be a little time consuming). Don’t let that sizzle reel excite you too much. What you need to see is how did it help the client? Did they get what they needed or did they just get a wow video that didn’t perform. Sometimes, its the straight-forward video that produces the most results. Other times, its the short, flashy video, and other times its the longer drawn-out video that performs. Ask the agency why it worked for the client.

Deadlines

Deadlines drive everything. There are a few ways you can tell if they can hit a deadline or not. First, do they return your calls in a reasonable amount of time? We’ve been told countless times that we’re the first to call back after they’ve called several agencies. When you call, does someone pick up? If not, how quickly do they call you back? How long does it take to get a response from an online form? These are all simple ways you can tell if an agency is time conscious or not. Obviously accidents happen and schedules get crammed, but communication becomes the key when scheduling conflicts arise…how well do they communicate when there’s an issue related to time?

The Creative

You can find several videos out there that follow the same format. That’s fine if you want to use a tried and true format to get the job done, but if you want something different, can you find a video that does the same thing, only in a different way? For example, a construction company wanted a simple, “Here’s a sample of our work” video, only we worked to make it more than that. We wanted it to have an HGTV vibe so that people will want to watch the video to the end. Here’s what resulted:

Testimonials

When you do your research on a Video Production Company, do they have Google Reviews? More importantly, do you know any of the people who did a review? If so, call them! Ask about the production company’s communication skills. If you don’t know any of them, do you feel comfortable reaching out to them cold? Just giving them a call and saying, “Hey, I was interested in working with XYZ Company…how was your experience?” Then listen! If you’re not comfortable doing that, do you feel comfortable with what the written word says? Next step, use that information to ask the production company about that project: What did the client want? What did they do to help them? How did you arrive at the finished video? Can I see the finished video?

Expectations

Knowing next steps is critical to a successful process. When you first speak to the production company, do they clearly identify your next steps before beginning to work together? Do you know how the process will work? They should describe the overall process with you so you understand everything involved in the process. This should include timelines as to when things can be finished and what the client can do to speed it up or slow it down. Remember, it may be tempting to ask about their editing software or what cameras they use, but in the end, did they get the work done and did they meet or beat expectations?

BONUS: Passion about the Work!

One of the things you’ll notice right away at Plum is that we have a passion for creating something fun for your business. Fun and different should be a part of every video production process. We look for ways to make it fun and different. If you want to pull it back a little, no worries! We don’t mind…  but we think you’re looking for a creative edge, so we’ll look to provide that to you first.

If you think we should talk because you’ve done your research and have decided to let Plum be a part of your search to complete your video production project, Give Us A Call! or Drop us a line!

 

 

 

Source: https://www.digitalbrew.com/7-qualities-to-look-for-in-a-video-production-agency/

Top 5 Ways a Marketing Video Can Boost Your Business’s Promotions

Video Camera used at production

How Can a Marketing Video Boost Sales Results?

Marketing Video is here to stay. With video content accounting for more than 79% of consumer internet traffic (MWP, 2018), it’s safe to say that videos truly boost results and have become a game changer in online marketing. Text and photos are taking a backseat to videos, and there’s no sign that this trend will slow down.

Still need convincing? Below, 5 reasons every company should incorporate videos into their marketing strategy.

Boost SEO Optimization

No matter what business one is in, Search Engine Optimization (SEO) is critical to online marketing success. Products that rank well in search engines are bound to get more attention from potential customers, leading to better sales.

According to Martech Zone (2018), an explainer video can increase the likelihood of your product being on Google’s front page by a whopping 53 times!

To further sweeten the pot, retail product videos increase site visit lengths by an average of 2 minutes, a key parameter in search engine ranking algorithms.

Marketing Video = Brand Awareness

With more than 750,000 e-commerce platforms (Pipecandy, 2018) competing for brand awareness, you really need to stand out. Marketing video helps embed your brand identity in people’s minds. Watching a video is stimulating, which means people tend to remember more from a video than text. However, as a result, people expect more from a promo video, which means they tend to lose interest quickly too, challenging the creative abilities of the producers.

Highlight USPs with Your Marketing Video

There is a reason that 68% of top online retailers are now employing the use of video marketing, even though they sell a similar range of products (Magstore, 2018). Successful companies deliver a little something extra—and videos are the perfect way to highlight those differences.

Some are well-known for their loyalty programs, others for excellent customer service, and some for their breadth of product. The most effective way to convey these unique selling propositions to consumers is explainer videos to help a business in distinguishing itself from its competitors.

Increased Click Rate & Customer Conversion

The sole purpose of your website is to get boost views and increase conversion, right? Video content is increases conversion by up to 30% (Magstore, 2018)!

The video/audio combination is one of marketers’ not-so-secret weapons, allowing them to influence a viewer enough to initiate action, whether that be pick up the phone and call your or add an item to their cart. In fact, product videos increase the likelihood of sales by 85% (Magstore, 2018).

Another benefit of videos is that they keep a person on the webpage for longer periods of time. This gives them time to observe more of what else the page has to offer, which obviously includes other products, leading to better click rates.

Versatility

The best thing about video production: versatility! They are more of an art form than a simple marketing tool. It gives its producers complete freedom over how they want to approach their customers. They may go simple and just highlight the merits of their product. Or, if they are creative enough, they may incorporate a social angle that links to their product. Similarly, there are innumerable other options they could opt for.

Whether you’re in South Florida, Boca Raton, Fort Lauderdale, Delray Beach, or West Palm Beach, the bottom line is:

The future of marketing lies in video.

 

 

Sources:
https://martech.zone/digital-marketing-video/
https://blog.magestore.com/advantages-of-brand-awareness/
http://blog.pipecandy.com/e-commerce-companies-market-size/

How to Prepare Your Office for a Video Shoot

prepare for video shoot

How To Prepare For Your Shoot

You’ve decided to create a short video (or a series of videos) to help your business improve it’s Search Engine Optimization (SEO). If you want to help your potential customers understand who you are, you’ll want to prepare for a great shoot. You should get lots of tips from your video production company (if you’ve hired one) on how to set up or prepare your office for the video shoot. If not, you may want to ask more questions of your video production company or find a new one. After all, it should be easy, not stressful to create your video.

So, what do you need to do? Here are some of the top steps to preparing your office for a video shoot:

  1. Get the Shoot Scheduled. Obvious, yes. But if it’s not scheduled, people can’t plan. Once it’s scheduled, communicate the shoot date to your team and make sure they’re ready. Make sure they know what’s happening and when it’s happening that day. You may not have this information, but it should be shared before the day of so everyone is ready and knowledgeable about what is happening.
  2. Prior to the Shoot Date. A day or two (or more, if needed) walk through the office with a different set of eyes. Look for opportunities to tidy up, clean up, and put away all the extra stuff you and your team have collected over the years that is unnecessary to the video. For example, take a look at this photo of an office prior to the shoot. If we had to take a few shots of someone working at their desk, what would look better? The before photo or the after photo? Remember, you want it to look like someone is there working regularly, but not like they’re a “pack rat” or “file piler.” You want to look organized and effective. Here’s a messy and a clean version of an office space: prepare for video shoot - messy deskprepare for video shoot - clean desk
  3. Do You Need Props? You might need some props or areas where you can show some client interaction or work shots. The video below shows B-Roll (secondary video) shots of employee interactions…notice it’s clean and visually appealing. Each area was selected prior to the shoot to ensure the best possible shots were incorporated into the video. One other thing to think about: if your office decorates for any holidays (Christmas, Thanksgiving, Halloween, Valentine’s Day, etc.) all the decorations need to be removed from the office or else you’ll look like you celebrate that holiday every day of the year in your video! Probably something you want to avoid.
  4. Looking Good? The other question we get a lot is what to wear on camera. That is a great question and we’ve answered it here in this blog post about What to Wear On Camera. The key is to look your best on camera and what you choose can make a difference. Solid, warm colors are best. Refrain from wearing black, white, or red; and refrain from wearing certain patterns that buzz on camera. If you’re going to wear jewelry, don’t wear dangling jewelry because it can make noise when you speak. Finally, bring options. Again, refer to our previous post if you want to learn more.
  5. Script Ready? Whether we create your script or you’re creating the script, it must be ready to go before the day of the shoot. We’ve pushed back shoots because clients weren’t prepared and the script didn’t align with the objective of the video. It’s critical to get a video production company who can get that script to you well enough in advance so you’re ready to perform it. We shoot to the script, so having this prepared will make your shoot go very smooth!

You may not have any questions after reading this, but if you do, feel free to pick up the phone and call us if you have any questions. We don’t mind if you’re not a client, we just want to make sure your shoot goes smoothly.

 

 

Related Posts & Articles:

How to Dress for a Video Shoot

How To Be Ready For Your Video Production Shoot Day

Prepare for Your Video Shoot

How to Setup YouTube Channel for Business

Setup YouTube Channel, youtube logo

How To Setup YouTube Channel

YouTube is the second largest social media outlet in the world. Other than Facebook, there is none larger. Getting your YouTube channel set up correctly is important for several reasons. In this post, we share how to setup YouTube channel. First, it’s your brand. If you’re hosting your videos on YouTube, this is the primary way people will judge your ability to keep your brand intact. Second, it shows consistency. If you can demonstrate a high level of consistency within your brand, you’ve shown you have what it takes to stay organized. Do your clients want to know you’re organized? Our guess is they do.

What this post covers is what you’ll want to do past the initial set up. We know there are a lot of resources out there that will help you set up your channel initially, but once you have it set up, what should you do? This post will give you a checklist of sorts of what you should to do maximize your channel. Here we go!

Once you’ve followed the basics of setting up your channel, there are a few tips we’d like to share.

  • Channel Art. You’ll want to set up channel art to give your channel a branded look. The recommended size right now (2018) is 2560×1440 px, with a safe area of 2048×1152 px. YouTube recommends a file size of 4MB or smaller. This helps in the load time and cuts down on their storage needs. NOTE: make sure any text or logos you want to have displayed is in the safe area. If you create the recommended size, there is a safe area within that every device (or at least a vast majority) will allow the viewer to see.
  • Social Media Links. Once you’ve set up your account, you’ll want to link it to other assets, such as your website and your other social media pages. Currently, YouTube has a specific list of social media pages you can link to, including Google Plus or Google Pages, so you’ll want to make sure those are set up. Also, keep in mind these links, once set up, show up in the bottom right portion of the Channel Header Art, so keep that in mind when designing the header. If the social links cover important information in your art, like a phone number, it won’t be visible.
  • Icon. Add the icon in the top left. It’s not always visible on every platform, but it helps to have it there. Most people use their logo, others use their head shot, but in the end, its up to you.
  • Enhancing the Channel.
    • Optimize the Description. You’ll want to write a brief, high-level description of what your channel is all about. It should use keywords and incorporate specific statements as to what the channel is about. Google’s algorithms have gotten pretty smart when it comes to text, so this is important. Don’t include statements that are unrelated and always have a call to action. The call to action might be to visit your website, watch a certain playlist or video, or call a phone number.
    • Add Channel Trailer. A channel is less effective if it doesn’t have a trailer welcoming or describing the channel. You may not think you need one, but here’s why you do. When someone arrives at your channel, they may or may not know what your business is all about. They may not understand how your channel is organized or what is important for them to view to get a better understanding of who you are and what you do. The channel trailer will guide them or give them some reference as to who you are and why the channel is helpful to the viewer.
    • Add Links to Channel. These links (described above) help Google verify and solidify who this channel belongs to, who it’s associated with, and builds the web of links you want Google to know and understand to improve your website and channel optimization.
    • Playlists. Adding playlists is one of the ways you can tell your visitor you care about them. You’ve taken the time to organize your videos into bite-sized pieces to help them digest your message. Playlist are just that: a way of organizing similar videos and you should do it for a few reasons:
      • Organization. We’ve said it once already, but this helps the viewer know which videos relate to each other.
      • Get Discovered. When playlists are organized, YouTube (Google) knows that each of the videos in the playlists are related, therefore have a higher probability of getting discovered organically. When someone searches for a topic and you’ve titled a video with that search phrase, YouTube might bring up your entire playlist.
      • Related. Again, because they’re related, the viewer can dig in as deep as they like to learn more about the related topic.
      • Session Time. No, this is not the beer type of session, it’s the time they spend on your channel. If someone lands on your channel first (organically or directly) and then spend some time on your channel because they’re nosing around in similar videos, you get extra credit for keeping on your channel longer. Longer sessions usually mean credibility for Google/YouTube. Layer on top of that, YouTube will even reward you if you draw someone to your channel and then move off your channel to another channel. You get extra credit for bringing the viewer to YouTube (at one point, the entire session time they spent on YouTube was given to you, not all the other sites if they visited you first).

For a couple of examples, we’ve selected one channel that has some missing pieces (but otherwise might be ok) and another that does it very well. For starters, let’s look at the channel that is missing a few pieces. We’ve removed their logo and name to protect their identity.

Image of YouTube Channel page that's missing a few components

So here are a few points to consider on this channel. First, there is an inconsistent image for each video. You’ll see on the next example, how a consistent image can be created. Second, and this is something you can’t see in this image, they don’t have playlists created.  As a visitor, you might not know which video you need to watch, but if you knew that four of the list of videos were about a specific topic you came to learn about, you’d find it helpful. Third, the trailer did not have a call to action and did not incorporate a general message for the business. It was more of a moving PowerPoint presentation, which is fine, but less effective when it comes to getting the viewer to take action.

To see a good example of a YouTube Channel, we’re going to use our sister business My Video 101’s YouTube Channel.

Example of a good YouTube Channel layout

For this channel, we see some helpful things right from the start. First (green arrows), the header image is information about the channel and what to expect. For businesses, we recommend an image with a message that makes sense for your branding. On this example, we also see the social media buttons are set up. Second, this channel has playlists set up (see yellow circle). They use several: Vlogging Advice, Product Reviews, Technical Tips, and Behind the Scenes. Helpful if you only want to learn about one area of the channel, right? Third, this channel has consistent branding across all videos (see blue check marks). While each topic is different, each video looks similar, yet a little different. Consistency is pleasing to the eye and helps the viewer feel at ease when searching through the videos.

With just a few tweaks your YouTube Channel can improve your image and increase views. Take the time to set up your business channel the right way so you get the most out of your channel.

 

 

 

Sources:
DreamGrow (https://www.dreamgrow.com/top-15-most-popular-social-networking-sites/)
Gravity Search Marketing (https://www.yourseoplan.com/benefits-of-creating-youtube-playlists/)
YouTube Support (https://support.google.com/youtube/answer/2972003?hl=en-GB)

Buffer (https://blog.bufferapp.com/create-a-youtube-channel)

How to Disrupt Your Industry Using Video

Set of 5 doors all with gray door and one red

You’ve heard it before, whether from your web developer or from a marketer… “You need video for your website.” While it’s true, video helps, video isn’t always the only answer. BUT, if done correctly, video can be the difference maker in standing out in a crowd of competitors. Let’s dig into a few stats and reasons why this is so.

First, think about the last time you purchased something online. Did the product page have information about the product? Of course it did.  Did the product page have photos of the product? Most likely. If the page didn’t have photos, would you have purchased the item? Most people we ask say they would not purchase an item online that didn’t have a photo to see the product. Did the product page contain a video? If it did, do you remember the video? Do you remember what or how they educated you on the product? Did they show you how to set it up, highlight certain features, or show it being used? Most likely, if the product page had a video and you connected with the product and video, you purchased the product.

Therein lies the effectiveness in video.

The video was effective in helping you process and retain information about the product so you can make better decisions. In fact, it has been shown that people are somewhere between 65% and 85% more likely to purchase a product after viewing a video than having not viewed a video about a product or service.

According to Eyeview, a video marketing agency, by including a video on the landing page, conversion increases by 80%. Even Hubspot Blog Post states that “54% of consumers want to see videos from brands they support in comparison to email newsletters (46%) and social media images (41%).”

Common Types of Video (and we have done all of these):

  • Product Demo videos showing how to use the product, how to set up the product, or just why you should buy the product.
  • How-To videos
  • Testimonial videos … who better than your clients to tell potential customers why you’re awesome!
  • Explainer videos that show the viewer why they need your product or service and what you can do for them.
  • Expert Interviews
  • Event Videos
  • …the list can go on and on.

Now you know why it’s important, how does it help you become a disruptor? Great question. One of the things we hear is that after creating the video and posting it (or several), they become viewed as an expert in their field. Our clients know a lot about their subject and can demonstrate that with authority on a video. Viewers can feel and sense this experience when watching. When they do, the viewer will feel confident in calling or buying.

Being a disruptor means you have to do more than know your subject matter. Being a disruptor means you have been doing what you’re doing for so long (or with enough outside experiences) to see an opportunity in the marketplace. Imagine that you have been doing your job for 15 years, you know it inside and out, and realize there is a gap in services or processes that might be taken advantage of. Imagine the expert talking about how to use this opportunity to help the consumer. Bam! Disruption begins. The person on camera suddenly becomes a person to be reckoned with.

The next time you see an opportunity in the marketplace that you can solve or fix, this might be the time to create a video and highlight your strengths! Let us know if we can help in any way.

Why Multi-media Works

Multi-Media Photo from a Plum Productions Shoot

Why Multi-media Works

There are several reasons why you should use multi-media on your website. In this post we’ll cover the reasons to use multimedia, what effect it has on your Search Engine Optimization (SEO), how it affects branding, and the various types of multimedia available for use on your website.

Branding Multi-Media

From a broader sense, we recommend using various forms of media to strengthen your brand. This doesn’t mean add media just to add media, rather add media with purpose. If you are going to add a photo, why are you adding it?

What purpose does it serve and how does it improve or amplify your branding message. The more styles you use (not necessarily on the same page) the better your branding can become.

Types of Multimedia

There are several types of multimedia you can use on your website.

  • First up are images. Whether its free stock photos, photos you’ve purchased, or photos you’ve taken yourself, photos add to your story. If you add images, there are a few rules you should follow and we’ll get to that later in the SEO section. Another form of multimedia are slideshows.
  • Slideshows that are embedded from Slideshare or other web slideshow sites can enhance your image by providing multiple images in a very compact space.
  • Videos. We obviously have a lot to say about video, but here are some things you may not have known. Videos are more likely to show up on the first page of a search engine results that that of photos. Think about that. What’s the value of having your information on the first page of search results? Video isn’t the only thing that can or will get you there, but it is more likely than a photo. This doesn’t mean you shouldn’t post photos. This post would suggest it is a mix of multi-media types that is important. Are you going to click on the video below? Probably. Will it keep you on our site for at least 3 more seconds? More than likely.
  • Audio. Podcasts, streams, etc. Audio plays an important role to some. Some people are more audible than visual. Those audibles love to listen to things (podcasts, music, etc.). Give them what they need every once in a while. Plus, this additional form of media will only help your brand if done correctly.

Time on Your Site

hourglass measuring timeOne of the benefits of having multiple forms of media on your website is that you keep people on your site longer.

Longer is better in terms of SEO. Google and the like feel that the longer one spends on your website, the more informative and important it is to the visitor. If every visitor stays on your site for a minute and a half, this would suggest there was a reason for doing so.

That’s where the “crawlers” and “bots” come in. They comb the website looking for reasons people stay on the site. When they find several forms of media (including video), the report back that the site is informative.

Optimizing SEO

Image of Storyboard Script SketchOne step we would recommend you take is to optimize your website as much as possible. All that means is that you tell the “bots” what they’re finding. You’re giving them a road map and overlay of your site.

For example, if you’re placing a photo on the page, you should include alt text. Alt text is what should show up on the page if the photo cannot load. So if you are posting a photo of a child on a swing on a playground, the alt text might read, “Child on swing at a playground.”

This applies to embedded video as well. You should also name the file (audio, video, image) with terms and words that match what it is. Google is getting smarter and smarter, and they can now process a photo and know what it is. If the name doesn’t match, it may throw out the photo or the website.

Make sure the name of the file is relevant. Also, include an image description if possible. Finally, there are several other things you can do to your website to help with SEO, such as, keywording, title tags, H1 Tags, descriptions, etc.

All of this is too much to get into on this post, and probably needs an SEO specialist to help you. (We know a good one if you need).

 

Related Posts:

How to Make a Corporate Video Production Successful

Sources:Why multi-media content is so good for your website and blog

What Type of Video Should My Business Have in 2018?

What video should you have on your business website? That is a great question. One that depends on what you want to do with it. Many of our clients tell us they want to create a video to tell their story. But, telling the story isn’t what they really want. What they really want is to increase the number of incoming calls or increase sales. That’s what they really want. We’ve worked with hundreds of clients and have found the best way to get what they really want is to ask a lot of questions.

One of the questions we like to ask is, “Why are you making this video?” It helps us understand the purpose and end goal of the video. If you are looking for more phone calls or purchases on a website, a direct call to action must be present. If you are looking for a feel good piece that shows the world some of the good you do, a call to action does not fit.
Another question we ask is, “How will you measure success once this video is complete?” This helps us understand some of why we are doing this and what will qualify as a success or failure. We want to work toward success and know what a failure looks like before we start.

So, what types of video should you have for your business in 2018? There are several types we’d recommend, but each business needs to identify which video needs to be created first and why. This list doesn’t mean you have to do all of them, rather, pick the ones that make the most sense for your business. That said, these are the business videos we are being asked to create for most businesses and the trends that match.

  1. Corporate About Us. Every business should have an About Us video. Here’s why. The first thing people do when searching for a business is research. That’s why Google will return information about a business or topic the first time you search. After that, Google assumes you want some more details and may return other sites that are more granular. During the research phase, your customers want to know who you are, can they trust you, and feel compelled to pick up the phone to call you. The About Us video answers the following questions:  (a) Who is this company, (b) Can I feel comfortable working with them, (c) Can I trust them, and, (d) What experience do they have? Here’s an example.
  2. Testimonials. No one can tell your potential customers that you do a great job better than your existing customers. If you tell them, the potential customer will most likely think, “Yes, that’s what you want me to believe” or “Yes, that’s nice, but you’re trying to sell me on your services.” But, if your existing customer is on your website telling a potential customer how good of a job your business did for them, they’re more likely to believe it. Whether you create one video with several different people giving testimonials or several videos with one testimonial in each, your existing customer should be telling this story. Here’s a different way to share your client testimonials. 
  3. Video Blogs. Also known as a vlog, a video blog is a way to show potential clients that you are professional, understand your business and how it helps your clients, and positions you as an expert. Pick topics that you know and title each video with a question or include terms that potential clients would search related to your business. For example, if one was looking to find a sales trainer, the potential client might search, “How do I improve my sales process?” If they search this and the title of your video is the same, you have a greater chance of showing up in the results than someone who posted the video titled, “Sales Information.”  Here’s an example.
  4. Promotional Pieces. Promotional pieces are just that…a video to promote your business. More than that, a promotional video will provide a visual as to what you do. For example, if you are a kitchen cabinet manufacturer, you might consider a video that highlights the showroom (see video below). The promotional piece is the standard video you see on television, websites, and ads that run on YouTube, etc. These are expected by consumers, but don’t always make the difference in making the sale.

This would be our recommendation for the top 4 videos you should have for your business in 2018. If you were to ask us what other videos you could create, we would have a much longer list. Event videos, tour videos, product videos, animations, …and the list goes on. These are the minimum 3 or 4 every business should have.

Don’t Think You Need to Invest In Video? Time and Again We Help Businesses Avoid These Mistakes!

kid frustrated by mistake

How is it that in 2017 video is absolutely crushing the other forms of media…and some still refuse to use it? I know, I know…Crazy right? I’m sure you’re not doing thinking these things…but just in case, let’s go through a few reasons why it’s time to invest in that website video.

  • Missing Out on Loyalty. First off, your customers love you, right? Right. We know this because of studies like this that tell us the probability of selling to an existing customer is somewhere between 60% to 70% (HelpScout)…which is so much higher than the 5% to 10% chance of selling to a brand new customer. Since your existing customers love you, why wouldn’t you give them a reason to tell others? Some clients like to create videos that are educational and entertaining…making them shareable. By posting a video, you allow your existing customers the ability to share your greatness… just remember, you don’t want to sell in this video, you’re showing your greatness a different way: giving information that’s useful.
  • Forgetting to Remove Confusion! What if you sell a product or service that is a bit more complicated? What if your product or service could easily be explained with a short video versus text? Most people are too lazy to read any more. So much so, I’m a bit surprised you’re reading this! Most people would prefer to click the video than read text. Give them something to watch! Here are couple of examples:

MicroPop

Tone-Y-Bands

 

  • Losing the SEO Game. If people are searching for you online, will they find you on Google? Google OWNS YouTube and loves video. You’ve probably already started to notice the video search results that sometimes pop up when you search for how to do something. For example, if you were to search “How do I unclog a dishwasher?” You’ll notice that the top non paid search result is a video. Hmmm. Makes you think a little, doesn’t it? What questions need answers that your potential (or existing) customers might be searching for? While video isn’t the only answer to SEO, it’s certainly a powerful one!
  • Conversion is Too Low. What’s your conversion rate? If you sell products, a video helps the viewer decide whether to buy the product. In fact, StacksandStacks.com, “an e-retailer of home storage and organizational products said that when a consumer views a product video, that consumer is 144% more likely to add that product to her cart than a consumer who watches no video”  That’s astounding!  Even our own clients have told us that their products sell out faster and need to be replenished more often when the product is displayed with a video running next to it in stores. And, if we go back to our previous point, if consumers are on a website viewing a video, they’re on the site longer…leading to better SEO. Google seems to love it when people stay on a website longer. We think it’s because Google algorithms say, “Hey, people arrive here and stay here….this site must be good!”
  • Inconsistent Training. Have you hired a new employee? When you do, do you spend hours teaching them all that boring stuff you have to go through? Here’s an opportunity to have your new employee watch something that is more engaging and useful. An on-boarding or training video will help a new employee learn about the culture of the business and review all important points in a consistent way…and you can be sure that every new employee hears and sees the same information presented in the same way. Consistency! One of the keys to Human Resources!

If any of these items helped you make the next step toward creating a video for your business, great! If you’re not sure what your next step is, that’s ok…just fill out the form to the right. We can answer any questions you have and point you in the right direction. Even if you don’t use us, we hope this helped.

 

 

Source:
Photo Source: Pixabay.com
2017, April 19. Convince and Convert website.  http://www.convinceandconvert.com/content-marketing/you-need-to-invest-in-video/

Improving Your Marketing Strategy

image of video camera for business video

Marketing: Get Creative!

If you’re creating a marketing strategy, you have likely thought about the website and possible videos to display. Video has become the hot thing to do! If you’re a small or large business not using video, listen up! We have a few tips to share about how to improve your marketing strategy. We know that text is the gold standard in conveying and sharing information. We do it all the time. Between text messages, website text, emails, etc., this has been the traditional way we share information with each other. That’s about to change. We’re seeing video pop up more and more on our social media feeds. We’re seeing video billboards. We’re seeing ads pop up on websites that are…what else? Video. The reason this is happening is because video is more engaging and the effect on the viewer is longer lasting. The other reason this is happening is because viewers can easily digest the information being shared. If you’re handed an owners manual or a video link, which would you use to learn how something new? We’d guess a link would be your choice.

Strategy: How Long Should My Video Be?

Given the above, how long should videos be? We’ve talked about this before in a previous post. Since the attention span of viewers is relatively short, we recommend your video be short. Short means different things to different people, so when we say short, we mean approximately 60 seconds for some and 90 seconds for others. Think about Twitter, SnapChat, Vine…all of those platforms force us to keep it short and to the point. Besides, don’t you like to learn something quickly and move on? That doesn’t mean that longer videos should never be used. Longer videos should be used when appropriate, such as, client testimonials, office tours, or any time it really takes a little longer than 60 seconds to say what needs to be said.

How to Make Your Video Better

Tell stories. People love to listen to stories. Interestingly, videos that tell a story get watched more often than those that don’t. Videos that tell a story and move you emotionally are the ones that get shared most. For example, Samsung created and posted this ad for their new service for the hearing impaired. We shared these because we care about the message and want others to see it.

Think “What Should the Viewer Do Next?”

At the end, are people left wondering, what was the point? Should I click on something? Should I share it? Or did I just waste some of my valuable time? More than likely, you have some form of call to action that you want your viewer to take. Don’t be shy about asking them to do it. Whether it’s “Donate Now” or “Call Us Today,” there should be some call to action so the viewer knows exactly what to do and why they watched the video.

Video SEO

I hope you realize by now that you must optimize your videos to get the most traction with Google and other search engines. Believe it or not you can insert transcriptions into your videos on YouTube…and it’s extremely easy. In fact, YouTube does it for you… automatically. The reason this is important is because these words are like the text on a website. This is where the keywords that are spoken are converted to text and indexed as keywords. If you want to optimize your video for search (for both Google and YouTube…the number 1 and 2 search engines on the planet), you should create a transcription in your videos. These are just a few tips that we hope will help you create and get the most out of your video. If you have any questions, feel free to give us a call.

 

Related Articles: 

Hotel Video Production Marketing Strategy

5 Reasons To Include Video in Your Marketing Plan & Strategy

Marketing Strategy