8 Questions to Ask a Video Production Company

Key Questions to Ask a Video Production Company

Choosing the right video production company is crucial for ensuring your corporate videos effectively meet your business objectives and engage your target audience. To navigate through the selection process, it’s important to ask the right questions. This article outlines eight essential questions to ask a video production company to help you assess their capabilities, creativity, and compatibility with your project needs. By asking these questions, you can confidently identify a partner who will not only understand your vision but also enhance it with professional execution.

Questions to Ask a Video Production Company

1. How Well Do You Understand and Innovate Within an Industry?

While longstanding experience in a specific industry is valuable, the ability to understand and bring fresh, innovative concepts to the table is equally, if not more, crucial. Ask potential video production partners how they immerse themselves in unfamiliar industries and how they’ve successfully incorporated new promotional ideas or concepts in their past projects. This approach can provide a distinct competitive edge, differentiating your brand from others with creative and impactful messaging. It’s important to explore how they balance industry norms with inventive strategies to ensure your video stands out while still hitting the right notes with your target audience.

2. Can You Share Some References? Can I Ask Them Questions?

A reputable video production company should be able to provide references or testimonials from past clients. Contacting these references can provide insights into the company’s reliability, professionalism, and the quality of the final product. It’s a direct way to gauge past client satisfaction and the company’s ability to deliver on its promises.

3. How Do You Approach a New Project?

Understanding a video production company’s approach to new projects is vital for assessing how they will manage your specific requirements. Ask about their end-to-end process, from initial concept development through to final delivery. Key aspects to inquire about include their methods for brainstorming creative ideas, scriptwriting, selecting locations, casting, and the types of equipment they use. It’s also important to understand their post-production capabilities, such as editing, sound design, and color grading. A detailed discussion on these topics will reveal how they transform initial concepts into finished products and how they handle project management, ensuring that each phase of production aligns with your goals and timelines. Look for a company that values a collaborative approach, one that invites your input and feedback at every step to ensure the project truly reflects your vision.

4. Ask What is Included in Their Pricing

Video production can vary significantly in cost, depending on the scope and complexity of the project. Ensure you get a detailed breakdown of costs, including pre-production, production, and post-production phases. Clarify what is included in the quoted price and what might be considered additional costs. This transparency will help you manage your budget effectively and avoid unexpected expenses.

5. How Do You Ensure the Final Product Reflects Our Brand?

Ensuring that the final product accurately represents your brand’s image and core message is highly important. Discuss with the video production company how they plan to incorporate your brand guidelines, tone, and message into the video. This conversation should include their strategy for understanding your brand’s voice, the visual style, and how they plan to maintain consistency with your existing marketing materials. It’s important that they demonstrate an ability to adapt and reflect your brand’s unique aspects, such as using specific color schemes, logos, and the tone of the communication. Ask them to provide examples of how they have successfully adapted other brands’ identities into their video projects. This will give you confidence that they can deliver a product that not only looks professional but also resonates with your audience and strengthens your brand identity.

6. What is Your Typical Turnaround Time? What Can Slow It Down?

Timing can be crucial, especially if the video is part of a larger marketing campaign or event. Discuss the expected timeline for your project and ensure it aligns with your deadlines. Understanding their scheduling and ability to deliver on time is essential to plan your activities around the video release. Also ask what can slow the process down. We have found knowing the pitfalls ahead of time will help increase the likelihood of on-time delivery. If they don’t know or can’t give specifics, this might be a good indication they are inexperienced.

7. How Do You Handle Revisions?

It’s important to understand how the company handles changes or revisions during the video production process. Ask about their policies on revisions, including how many are included in the initial cost and the cost of any additional revisions. This will help you understand the flexibility you have with your project and avoid potential conflicts.

8. How Will Our Teams Collaborate?

Finally, ask about the collaboration process between your team and theirs. Understanding the communication flow, meeting schedules, and points of contact is crucial for a smooth workflow. Ensure that their collaboration style matches your company’s expectations for interaction and updates. We always strive to ensure one point of contact on each side to streamline communication and ensure accuracy along the way.


Choosing the right video production company is a strategic decision that impacts your brand’s message and market presence. By asking these eight questions, you can better assess potential video production partners and find one that aligns with your business objectives, brand identity, and budget. Remember, the goal is to find a partner who not only produces a high-quality video but also enhances your message and connects authentically with your audience.

Want to ask us any question? Reach out to us! We’re here to help you get what you need.


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